Shipping & Returns

🚚 Shipping & Returns Policy – Wear Plus Care

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At Wear Plus Care, we aim to deliver your orders quickly, safely, and affordably. This Shipping & Returns Policy outlines our process for shipping products and handling returns/exchanges.

1. Shipping Information

• Delivery Areas: We currently deliver across Pakistan.
• Processing Time: Orders are processed within 1–2 business days after payment confirmation.
• Delivery Time: Standard delivery takes 3–7 business days, depending on your location.
• Shipping Charges: Shipping fees may apply based on your order value and location. Any charges will be displayed at checkout.
• Order Tracking: Once shipped, you will receive a tracking number to monitor your package.

2. International Shipping

Currently, we do not offer international shipping. Stay tuned as we expand our services in the future.

3. Returns & Exchanges

• Eligibility: You may request a return or exchange within 7 days of receiving your order.
• Condition: Items must be unused, undamaged, and returned in their original packaging.
• Non-Returnable Items: For hygiene and safety reasons, certain products (such as undergarments, personal care items, or customized products) cannot be returned.
• Return Shipping Cost: The customer is responsible for return shipping unless the item received was defective or incorrect.
• Exchange Process: Once we receive and inspect the returned item, we will issue a replacement or store credit.

4. Refund Policy

• Processing Time: Refunds (if applicable) will be processed within 7–10 business days after the returned item is received and inspected.
• Refund Method: Refunds will be issued through the original payment method or as store credit, depending on your preference.
• Partial Refunds: Only partial refunds may be granted if the item is not in its original condition, packaging is missing, or shows signs of use.

5. Damaged or Wrong Products

If you receive a damaged or incorrect product, please contact us immediately with photos of the item and packaging. We will arrange a replacement or full refund at no extra cost to you.

6. Contact Us

If you have any questions about our Shipping & Returns Policy, please contact us:

• 📧 Email: support@wearpluscare.com
• 📞 Phone: +92 301 1222331
• 🏢 Address: 25 E-1 Main Boulevard, Gulberg III, Lahore, Pakistan